What does "IDS" stand for?
IDS stands for Integrity Document Solutions. "Integrity" was the most looked-up word on the Internet in 2005. The implications of this are clear: in a time of fast-moving, dynamic business, people are looking for things that they can count on. And that's what IDS is all about: loyalty, reliability, honesty, trustworthiness, and dependability.

What is the core business of IDS?

IDS is an electronic document management services company. There are two key components to our business: providing highly trained personnel and custom-designed technology to ensure that work is done right the first time and as efficiently as possible.

We offer critical services to a wide range of industries—including the medical, legal, financial, and insurance sectors—that must process and manage millions of sheets of paper.

How does IDS pricing work?
IDS offers flexible pricing options. We can charge per paper page or can arrange a monthly fee with the client.

Our services are not "one-size-fits-all." For example, legal and insurance companies are required to adhere to state-regulated or negotiated rates for copy services, and our fee structure anticipates these requirements. In addition, special projects occasionally arise, and our pricing options are flexible enough to accommodate arrangements on an hourly basis dependent on the number of personnel we provide on-site.

Who are IDS's customers?
IDS customers consists of medical facilities, financial institutions, legal offices, and insurance companies nationwide.

Our customers value our technology and rely on it to make their jobs easier and their businesses more efficient—especially in industries where management of documents and information is a key business component.

Our customers also value the human component of doing business with us. Our success is built upon the quality relationships we have with people, and this is why our customer service model includes face-to-face contact, personal meetings, and phone calls—the personal attention our customers prefer.